Security guards are an integral part of any security plan. They assume the primary responsibility of being vigilant to protect their clients. Therefore, hiring security guards is imperative for any corporate entity to deal with risks pertaining to their internal and external environment. However, all security guard companies in Houston, TX are not the same. Though most companies adhere to standards devised by the local authorities or state government, only a handful of them go beyond the bare minimum and adopt best practices to provide high-quality security guard services to their clients.
Thus, companies must exercise great caution when considering potential security guard companies to secure their premises. In this unpredictable environment, you may require more than a guard who just patrols around the building. Perhaps security personnel with vast experience and a certain set of skills? Whatever your requirements are, these are few of the factors that you must consider when choosing security guard services for your business.
Excellent Customer Service
In this dynamic workplace environment, big corporations strive on providing the best customer experience possible to their clients. This may include booking a luxury car and hotels for their travel, giving them office tours, hosting dinners, to name a few. A company which comes across as friendly and accommodating is perceived as more genuine and a reliable company. Staff is one of the key indicators for gauging a company’s environment and security guards are no exception.
The primary responsibility of a security guard is keeping individuals and premises safe from any dangers or threats. However, this does not mean that security guards cannot be approachable and helpful. While the presence of security guards may provide positive assurance to people inside the premises, they may also engage with individuals and offer them assistance and support. This would not only put a positive light on company’s reputation but also improves the reputation of their security guard company.
An entity acquiring security guard services may constantly remain in touch with the security firm, however, their day-to-day dealing will be with security personnel employed at their premises. Therefore, it is more important for security guards to remain courteous, considerate and thoughtful.
Another aspect of good customer service is the appearance of the security guards. They must be in good physical shape and portray a clean professional image. This can be achieved by providing a neat uniform. Their positive actions coupled with their well-groomed appearance will translate into better corporate image and improved brand identity.
Discipline is a critical aspect of an effective security team and it comes from doing small things right such as arriving on time. Punctuality of security personnel is imperative for developing a good relationship with a corporation as it assures them that they are getting reliable security guard services.
In this digital era, it is only fair to expect security firms to leverage the latest technology in their endeavors. For instance, one of the most effective ways is using GPS to track security guards through their entire shift. This will allow them to analyze their location and activities on different hours, which will ensure that no place remains unguarded, especially during the work hours. Moreover, it allows security guard companies to monitor their performance, which may result in better quality control and risk mitigation.
Security must be the utmost importance for a corporate entity and no compromise should be made on acquiring high-quality security services from a competent security firm. However, it is imperative that security firms provide competitive rates and their costs justify the security services that they offer to an organization. Otherwise, a company may look for other solutions or remain dissatisfied with the firm due to additional financial strain, which may be hard to rationalize and substantiate.
In Houston, having a mobile patrol allows security personnel to cover big areas such as parking lots, warehouses, or other spaces which may be difficult to patrol by walk. Moreover, it can be highly beneficial for corporate entities with valuable assets and cash to equip themselves with a mobile patrol as it would show a visible level of private security, which may deter criminals from trying to break in and steal anything.
No amount of training can replace the on-field experience gained by professional security personnel. Hence, veterans make an ideal choice to safeguard corporate entity premises, their assets, and individuals. Veterans go under rigorous training and their vast experience allow them to tackle difficult situations much more effectively than a security guard with no prior experience in dealing with challenging circumstances. Therefore, having veterans as your security guard can provide added tactical advantage to corporate clients.
Should You Opt For Armed or Unarmed Protection?
Whether you should opt for armed security guards or unarmed security guards depends upon several factors such as location, nature of threats, probability of threats, amongst other circumstances. Unarmed security personnel is suitable to mitigate the general risk associated with the external environment, whereas armed guards can be useful to shield against specific threats. A corporate entity may use a combination of both armed security and unarmed security guards to secure their premises.
That being said, it is imperative that security guards, whether armed or unarmed, should have gone under rigorous training and meet dynamic and challenging work requirements to ensure that they can provide a high level of protection to their clients.
At Veteran Security, we are committed to helping our clients avoid shoplifting, internal theft, vandalism, and other common issues around their vicinity. We offer both armed security and unarmed security guards at a competitive price. Our guards are disciplined, attentive, punctual, and provide excellent customer service. Moreover, we use GPS to monitor their performance. For more information, contact us directly over the phone or through our website.